Contact
A payment that never showed up, a profile you want removed, a privacy question: write to us and we will answer.
What we can help with
These are the most common reasons:
- Payments: duplicate charges or confirmed payments missing from the board.
- Removing a profile: if you are the streamer and do not want to be listed.
- Account: the reset email never arrives, or you want your account deleted.
- Privacy: access, correction or deletion of your data.
- Reporting abuse: illegal content, impersonation or fraud attempts.
To make it faster
Write from the same email address you used on the site and include, where relevant, the streamer link and the approximate payment date. That lets us find the transaction right away.
We reply within 72 business hours at most. For privacy requests the legal deadline is 30 days, though we almost always answer sooner.